Add a holiday or a shorter day

Close one office or every office for a day, or open for shorter hours, once or every year.

A holiday closes an office for a day, or opens it for shorter hours. Customers can't book outside the hours that are left.

Owners, admins and office managers can add holidays. Office managers can add them for their own offices. Only owners and admins can add a holiday for every office at once.

Add a holiday

  1. Tap Settings, then Holidays. You can also open an office and tap Holidays.
  2. Tap Add a holiday.
  3. Enter a Name, such as "Thanksgiving".
  4. Tap Date and pick the day.
  5. Under Hours, choose Closed all day, or Shorter hours to stay open for part of the day.
  6. For shorter hours, use − and + to set Opens and Closes.
  7. Under Where, choose All offices or one office.
  8. Tick Every year if it falls on the same date each year.
  9. Tap Add holiday.

Appointments on that day

If appointments are booked in the time the holiday closes, the screen shows how many and whose they are before you save. For a holiday that repeats every year, it looks a year ahead.

You can still add the holiday. Those appointments aren't cancelled. They stay booked and show in Needs attention until you move, cancel or keep them.

See your holidays

Holidays lists what's Coming up, with the date, the hours and where it applies. If you have more than one office, tap an office at the top to see only its holidays, or All offices to see them all.

Past holidays are folded away. Tap Past holidays to see them, and Hide to fold them again.

Change or remove a holiday

  1. Tap Settings, then Holidays.
  2. Tap the holiday.
  3. Change it and tap Save, or tap Remove this holiday, then Remove.

When you remove a holiday, the office keeps its regular hours on that day.

Still stuck?

Email support@otpho.com and a person will get back to you.